Privacy Policy

Last updated: 13 May 2025

TroutArena.pro ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at https://troutarena.pro (the "Site"). Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.

This Privacy Policy is governed by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) contained therein. We are based in Sydney, New South Wales, Australia.

1. Information We Collect

1.1 Information You Provide Directly

We may collect personal information that you voluntarily provide to us when you:

• Submit our contact form (name, email address, message content);
• Subscribe to our newsletter (email address);
• Interact with interactive features on the Site (such as the Fish Spin Wheel, which stores session data locally in your browser).

1.2 Information Collected Automatically

When you visit the Site, we may automatically collect certain technical information, including:

• Your IP address and approximate geographic location;
• Browser type and version;
• Operating system;
• Pages visited and time spent on each page;
• Referring website or search query;
• Date and time of your visit.

This information is collected through cookies and similar tracking technologies. Please see our Cookie Policy for full details.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To operate and improve the Site — understanding how visitors use the Site helps us improve content and functionality;
• To respond to enquiries — when you contact us, we use your name and email to respond to your message;
• To send newsletters — if you subscribe, we will send you fishing game reviews and updates. You may unsubscribe at any time;
• To comply with legal obligations — we may process your data where required by Australian law;
• To protect the Site — detecting and preventing fraudulent activity, security threats, or technical issues.

3. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service providers — trusted third-party providers who assist in operating the Site (e.g., web hosting, email delivery services), subject to confidentiality obligations;
• Legal requirements — if required by law, court order, or governmental authority;
• Business transfers — in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on the Site. Our use of cookies is described in detail in our Cookie Policy. You can control cookie settings through your browser or via the cookie consent banner displayed on the Site.

5. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Newsletter subscriber data is retained until you unsubscribe. Contact form submissions are retained for up to 12 months.

6. Security of Your Information

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights Under Australian Privacy Law

Under the Australian Privacy Act 1988, you have the right to:

• Access the personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of your personal information (subject to legal retention requirements);
• Complain about a breach of the Australian Privacy Principles.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

8. Third-Party Websites

The Site may contain links to third-party websites (such as game developer websites). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

The Site is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately at [email protected].

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of the Site after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Post: TroutArena.pro, Level 12, 680 George Street, Sydney NSW 2000, Australia
• Phone: +61 2 9876 5432

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).